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Terms and Conditions

Content and Delivery of Advertisements

The booking/order form serves as a written contract between the parties that are signatories to the same. The signatory is the duly authorized representative of the client and is mandated to place advertisements on behalf of the client. The agreement shall be deemed to have been concluded at the time and place of written acceptance by a duly authorized employee of the client/advertiser.

The contract shall commence on the date of signature and remain in force for a period of ONE (1) year. In the absence of a letter of cancellation from the Client to the Advertiser on the Client’s official letterhead and signed by the Client’s duly authorized representative ONE (1) month prior to the expiry of the initial period the contract shall automatically continue into the new financial year and the Client shall be invoiced for the amount stipulated in the initial contract.

The advertiser or advertising agency shall pay the cost of composition of advertisements set but not used. Advertiser (and agency) may not resell any advertising or advertising space.

Advertisers are responsible for checking the accuracy of the proofs they request. The advertiser should carefully check the entire advert proof, including areas in which changes or corrections were not requested.


Publication of Advertisement

All artwork material comprising of descriptive texts, logos, company colours, websites and the like shall be sent to the Advertiser within FIVE (5) working days from the date of signing of the booking/order form, failing which the advert shall be designed according to the Advertiser’s standards which the Client hereby agrees to accept.

The Client shall approve the adverts in writing within FIVE (5) working days and in the absence of such approval, the adverts shall be deemed to be in order and accepted by the Client. In this regard, it is the Client’s sole responsibility to check the accuracy of the adverts and its failure to do so shall result in the adverts being published as is.

Cancellations shall only be accepted within FIVE (5) working days from date of signature of the booking/order form, failing which the Client shall be liable for FIFTY FIVE PERCENT (55%) of the costs of the advert as booked/ordered.

It is the Customer’s responsibility to ensure that all Advertisements are correct, accurate and not misleading. Government Handbook accepts no responsibility for any errors in an Advertisement including (without limitation) any errors which arise as a result of any changes or alterations undertaken by Government Handbook at the Customer’s request.

Payment

Rates for Advertisements are specified on the contract or as may otherwise be agreed and/or notified in writing to the Customer from time to time. All rates are exclusive of VAT (or any other sales tax) which shall be due and payable by the Customer to Government Handbook in addition.

On advertising where a debit order is allowed, monthly accounts are due and payable on or before the FIFTEENTH [15th] of the month following booking. When any part of an account for advertising becomes delinquent, then the entire amount owed shall become due and payable and the Publisher may refuse to publish further advertising. In this event, the advertiser or agency shall pay for advertising space actually used according to the rate earned at the time of the delinquency.

Monthly quotations shall be invoiced as a whole amount, unless specified by the client. All advertising quotations and invoices for the Republic of South Africa (RSA) are including VAT (rate at 15%).

Interest at 15.5% per annum shall be charged on all outstanding amounts due by the Client to the Advertiser calculated from the date of proof of publication to the date of payment both days inclusive.

In the event an account is referred to a third party for collection, the advertiser agrees to pay collection and/or attorney fees, as well as court costs incurred in order to effect collection on an attorney and own client scale including collection commission.


Cancellation policy

All orders are binding and are not subject to cancellation unless agreed upon by both parties in writing.

Written cancellations are to be submitted no later than FIVE (5) working days from date of signature on agreement to advertise. Should cancellations be received after this cooling-off period a cancellation fee of 55% will be payable to expenses incurred and/or services rendered.

Payment to the cancellation fee will not be accepted in instalments and the total amount will only be accepted, if paid within FIVE (5) working days from submission of invoice failing which, the cancellation invoice will become null and void and the total amount on initial invoice will become due and payable.